Refund Policy

Return and Refund Policy for OOMINOO

At OOMINOO, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your purchase, we're here to help.

Returns

• Eligibility: Items must be returned within 30 days from the order date to qualify for a refund.
• Condition: Returned items must be unused, in their original packaging, and in the same condition as received.
• Process: To initiate a return:
1. Contact our customer service team at info@moveyourcartbulk.com with your order number and reason for the return.
2. Wait for return approval and further instructions from our team.
3. Once approved, ship the item to the return address provided by our team. Return shipping costs are the responsibility of the customer.

Refunds

• Once we receive and inspect the returned item, we will notify you whether your refund has been approved or rejected.
• If approved, the refund will be issued to your original method of payment within 5–7 business days.

Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

Exchanges

We do not offer exchanges at this time. If you need a different item, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us as soon as possible at info@moveyourcartbulk.com with your order number, details of the issue, and clear photos of the product and packaging.

We will review the issue and work with you to determine the appropriate resolution.

Contact Us

If you have any questions regarding our Return and Refund Policy, please contact us:

OOMINOO
Email: info@moveyourcartbulk.com